
Visiting Care
Visiting care (also referred to as visiting support) involves a carer attending the client’s home for pre-arranged visits to provide practical assistance and social companionship.
What Is Visiting Care?
Visiting care (also referred to as visiting support) involves a carer attending the client’s home for pre-arranged visits to provide practical assistance and social companionship. Visits can range from short check-ins to longer sessions and may be arranged on a regular basis (such as daily or weekly) or as occasional, one-off support, depending on individual circumstances.
The purpose of visiting care is to help individuals maintain independence, dignity, and quality of life within their own home environment. Support focuses on everyday activities and reassurance, without introducing medical treatment, nursing tasks, or regulated care activities.
Visiting care is often used as a preventative and supportive solution, helping individuals manage day-to-day routines safely while remaining connected to their community and familiar surroundings.


Benefits of Visiting Care
Visiting care offers a range of practical and emotional benefits, including:
Supporting independence and maintaining daily routines
Flexible scheduling to suit changing needs and preferences
Reducing feelings of loneliness and social isolation
Providing reassurance to individuals and their families
Helping manage everyday tasks before they become overwhelming
Offering support without the commitment of long-term or live-in arrangements
Visiting care can be easily adapted over time as circumstances evolve.
Who Are the Carers?
Carers offering visiting care through Heems are:
- Independent, self-employed professionals
- Not employees, agents, or representatives of Heems
- Free to choose when, where, and how they work
- Verified for identity, right to work, and DBS status prior to listing
- Responsible for working strictly within their own skills, training, and experience
- Able to accept or decline bookings based on suitability and availability
How Much Does Visiting Care Cost?
The cost of visiting care varies depending on factors such as:
- Geographic location
- Length and frequency of visits
- Time of day (including evenings or weekends)
- The carer’s experience and availability
Rates on Heems typically range from £15 - £35 per hour. Carers set their own rates, which are clearly displayed on the platform before booking, allowing families to make informed and transparent choices.
How to Arrange Visiting Care with Heems
Arranging visiting care through Heems is straightforward:
Create a client account on the Heems platform
Search for carers by location, availability, experience, and hourly rate
Message carers directly to discuss needs, expectations, and suitability
Confirm bookings through the platform once agreed
Manage payments securely online and review support after completion.
All care arrangements exist solely between the client and the carer.

Trusted by families across the UK.
Who is Visiting Care suitable for?
- Older adults who wish to remain living independently
- People who need occasional or regular help with everyday routines
- Individuals recovering from illness, injury, or surgery
- People experiencing reduced mobility, confidence, or energy levels
- Families seeking additional or supplementary home support
Ready to find the perfect carer?
Find a CarerHeems Standards
Every carer goes through a structured vetting process to support safe and informed care decisions.