
Palliative Support
Palliative support focuses on comfort, dignity, emotional reassurance, and everyday support for individuals living with life-limiting or serious health conditions.
What Is Palliative Support?
Palliative support focuses on comfort, dignity, emotional reassurance, and everyday support for individuals living with life-limiting or serious health conditions.The aim is to support quality of life by providing compassionate presence, everyday help, and emotional support during what can be a physically and emotionally challenging time.
Support may include companionship, reassurance, assistance with daily routines, helping maintain comfort within the home, and offering calm, respectful support aligned with the individual’s wishes and preferences.
This type of support can also provide reassurance to families, helping to reduce stress and allowing loved ones to focus on meaningful time together, knowing that practical and emotional support is available in the home.


Benefits of Palliative Support
Palliative support can provide meaningful reassurance and stability during a sensitive and emotional period. Key benefits include:
Emotional reassurance and calm presence, offering comfort to individuals who may feel anxious, vulnerable, or unsettled
Compassionate companionship, helping reduce feelings of isolation and providing gentle, respectful interaction
Reduced stress for families, allowing loved ones to rest or attend to other responsibilities knowing support is in place
Support with comfort-focused daily routines, helping individuals remain settled, relaxed, and dignified in their own home
Continuity and familiarity, ensuring consistent support during a time when change can feel overwhelming
Who Are the Carers?
Carers offering palliative support through Heems:
- Are independent, self-employed professionals with experience in providing emotional and end-of-life support
- Focus on compassionate presence, reassurance, and respect for individual wishes
- Operate strictly within non-clinical boundaries, complementing care provided by healthcare professionals
- Do not provide medical treatment, nursing care, medication administration, or symptom management
- Are responsible for working within their own competence, experience, and agreed role
How Much Does Palliative Support Cost?
Independent carers set their own rates. Rates on Heems typically ranges from £15–£35 per hour depending on hours and requirements.
How to Arrange Palliative Support with Heems
Families can arrange non-clinical palliative support through Heems to complement existing medical or hospice care. Independent carers on the platform may provide companionship, emotional reassurance, practical assistance, and help with day-to-day routines, helping individuals remain comfortable in their own home.
All medical treatment, clinical decisions, and specialist care remain the responsibility of qualified healthcare professionals. Families coordinate directly with their chosen carer to agree expectations, boundaries, schedules, and the type of support required.

Trusted by families across the UK.
Who is Palliative Support suitable for?
- Individuals who are already receiving medical or hospice-led palliative care and require additional non-clinical support at home
- People living with serious or life-limiting conditions who wish to remain in familiar surroundings
- Families seeking extra practical and emotional support alongside existing healthcare provision
- Clients who value comfort, dignity, and companionship rather than clinical intervention.
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Every carer goes through a structured vetting process to support safe and informed care decisions.